We’ve talked about the new rules of the game, in Volume 02. of this comprehensive list of communication trends we will share all the useful resources that will put your winning strategies into play.
Like all strong relationships, communication is the foundation for a strong business. The world has had to adapt & accelerate to deal with recent challenges & our experience with the pandemic has shaped a new future for communication. Here is a comprehensive list of communications trends you need focus on in 2021.
A well-orchestrated omni-channel communication strategy can dramatically increase your customer engagement. Here I am breaking down what “omni-channel” means along with examples of brands that have gotten it right!
Effective communication strategies enables you to send out a consistent brand message to your clients, colleagues & collaborators. These 6 pillars are the basis for building a strong strategy.
Here is a handy guide to understanding the basics of Customer Relationship Management.
The new normal has brought some trends consumers are chaffing against but some practices will be adopted for the long term.
Adversity throws a lot of new challenges our way but it also brings new opportunities. It is important to be agile & explore emerging opportunities to stay ahead of the curve.
Lets talk about the Retail of the future and innovations that will help you build immunity for your brand.
Experiential Learning can ensure your virtual workforce is equipped to deal with new challenges.
From brand storytelling to new commerce opportunities, social platforms offer brands an unmissable opportunity to reach and engage consumers today. But is your social media strategy missing an essential link?
Successful brands from Starbucks to Sephora are using social media to manage their customer relationships.