We’ve talked about the new rules of the game, in Volume 02. of this comprehensive list of communication trends we will share all the useful resources that will put your winning strategies into play.
12 Communication Trends To Focus On In 2021 – Volume 01.
Like all strong relationships, communication is the foundation for a strong business. The world has had to adapt & accelerate to deal with recent challenges & our experience with the pandemic has shaped a new future for communication. Here is a comprehensive list of communications trends you need focus on in 2021.
A Beginner’s Guide to CRM
Here is a handy guide to understanding the basics of Customer Relationship Management.
5 Consumer Behavior trends in the “New Normal”
The new normal has brought some trends consumers are chaffing against but some practices will be adopted for the long term.
Social Un-Distancing with Social CRM
From brand storytelling to new commerce opportunities, social platforms offer brands an unmissable opportunity to reach and engage consumers today. But is your social media strategy missing an essential link?
Successful brands from Starbucks to Sephora are using social media to manage their customer relationships.